Frequently Asked Questions

Everything you need to know about your next favorite accessory.

What materials are used in your handbags?

We use a variety of high-quality materials including premium full-grain leather, sustainable vegan leather, and durable canvas, all sourced from certified suppliers.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please ensure the security tags remain attached to be eligible for a full refund.

Do you offer a warranty on your products?

Yes, all Handbag Shop products come with a one-year limited warranty covering manufacturing defects in hardware and stitching.

How should I care for my leather bag?

To maintain the quality of your leather, we recommend using a specialized leather conditioner every six months and avoiding prolonged exposure to direct sunlight or moisture.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.